Contact
Reach a person, not a form.
In-app support ticketing is on its way. Until then these addresses are read by a person every working day.
Where to write
| What it's about | You'll hear back | |
|---|---|---|
| Anything about your account, billing or the app | support@jwmeets.com | Within one working day |
| A safety concern, or someone you met here | safety@jwmeets.com | Same day |
| Your data — access, correction, deletion | privacy@jwmeets.com | Within 30 days |
If you are in immediate danger
Contact your local emergency services first. We are not an emergency service. The Safety Centre explains what we can do and how reporting works.
Formal and legal notices
The Match Company Limited
3B Engr George Enenmoh Crescent, Lekki Phase 1, Lagos, Nigeria
Notices about legal matters can be sent to that address or to support@jwmeets.com, marked for the attention of the company.